Safety and Trust at Knowunity
Knowunity se compromete a mantener la seguridad de los estudiantes
Knowunity es la aplicación de estudio definitiva, diseñada para fomentar una comunidad de estudiantes solidaria e integradora. Estamos dedicados a garantizar la seguridad, la privacidad y la comodidad en cada paso del camino. Nuestro compromiso de crear un entorno seguro y acogedor significa que Knowunity se ha creado pensando en las necesidades de los estudiantes. Tanto si estás inmerso en una sesión de estudio, colaborando con otros estudiantes o conectando con amigos, priorizamos la seguridad y el bienestar por encima de todo.
We implement comprehensive safety measures, specifically designed for teens, to ensure secure educational interactions, prevent unwanted contact from strangers, and maintain an age-appropriate content experience.
Why is Knowunity worry-free?
Our AI is designed to guide, not mislead
We built the app to be:
- Safe and age-appropriate for teens
- Focused on learning, not distractions
- Continuously improving through feedback
Is the chatbot safe?
Content Verification
We care about content quality
Every post, answer, and comment goes through checks to make sure it's useful, respectful, and aligned with school learning.
Ensuring perfect quality
Directrices comunitarias
We care about content quality
Every post, answer, and comment goes through checks to make sure it's useful, respectful, and aligned with school learning.
Ver las directrices de la comunidad
Keeping you informed
Prevention, Moderation & Escalation
Smart systems and human review work together to stop harmful behaviour before it spreads
We stay ahead by:
- Detecting risky behaviour early
- Warning users before things escalate
- Removing content that breaks the rules
- Passing serious cases to our moderation team
Prevention, Moderation & Escalation
Equipo de soporte
Our dedicated support team is available to assist users with any questions, concerns, or issues you encounter on Knowunity. Whether you need help navigating the app, resolving technical difficulties, or addressing safety concerns, our support team is here to provide timely and personalised assistance. You can reach out to us via our support website. We are committed to serving as a reliable resource for our users and strive to uphold the highest standards of customer satisfaction and support.